Building a strong customer service strategy helps the business develop a loyal customer experience. The importance of online customer service can never be underestimated because it takes years to build a brand reputation and one minute to ruin it; and sometimes a poor customer experience can ruin an entire business.
Every year, people wait until the last minute to do their Christmas shopping; but once again, it's the perfect time for business owners to get ready the week before Christmas for the last-minute shoppers. Check out these effective tips that will help you grab the attention of your last-minute shoppers.
