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First Steps in Conflict Resolution

First Steps in Conflict Resolution

Managing and resolving conflicts can start with the following:

1. Make the good relationship a priority: treat and communicate with respect and do your best to discuss things constructively.

2. Listen carefully to the interests of others. You’ll get a better understanding of their point of vue and the reason behind every action and decision. Ask for each person’s viewpoint, and confirm that you need his or her cooperation to solve the problem.

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